- All of these exist because of events that have occurred in the past.

(After 10 years, just when I think I’ve heard everything…..then I hear something else, so if you ever read this again later there will probably be something else added :P)

 

How do I know you are the cake maker for me?

-Great question! I would love you to have a scroll of my previous work, check our google reviews. If you like what you see, then I’d love to hear from you. If we don’t offer what you are after then we are always more than happy to point you in the right direction (there are so many talented bakers in Hamilton!)

 

Can you copy my inspo picture?

-Short answer, sort of. We love your inspo, especially when you show us things you do and do not like. We will never exactly recreate another photo, even our own cakes. Just remember no two cakes will be identical, that’s the human touch!

 

Can you match my colour scheme?

-We love it when you send us inspo, or your ideal palette for us to reference. But we can never match anything exactly. There are so many variables with colouring and I will never make a promise I can’t keep. We will make things as close as we can, within the limits of the product we are making (macarons, buttercream, fondant or cookies will all act differently when coloured)

If exact colour matching is important to you, we might not be the right baker for you.

 

I want my buttercream WHITE like this photo!!!

-TLC fam, we make our buttercream from real NZ butter. (please see some examples of our white buttercream here, this is white a whitener already added)

If you want crisp white finish, we use fondant (please see examples here)

(There are other bakers who use part vegetable shortening or other products to help achieve a white finish, but I’m more passionate about things tasting just as delicious as they look).

 

What is a custom cake?

-  Something that isn’t available to order from our online store!

 

I want to order a CUSTOM cake

-  The easiest way is to book a consultation and see us instore (or you can do this via Zoom). Bring your inspo with you and we can get all the details on the spot. It's also really helpful if you can still fill out the the enquiry form.

 

I need a cake for this week, what should I do?

-Order online from our (nearly 100!) options. We will always fit you in if we can!

 

Why are you asking for my budget?

So we know what options to offer you!! We never want you to spend more than you are comfortable and we never want to sell you more cake than you need.

By going into the quoting process with budget expectations, helps us know what to offer you! (no point in me spending lots of time quoting cakes you don’t want!)

 

When can I expect a reply?

For your initial reply, please expect a wait time of one week. We do not have a dedicated admin person anymore, it’s just me (Lynn). Please be patient!

-  Admin days are Monday, Tuesday and Wednesday.

Thursday to Sunday I am busy in the kitchen with orders, baking & decorating. If you expect instant replies, we might not be the cake maker for you!